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Hello! Tell us a little about your company.
– History “Neolit LogisticsDNEPR” began in 2003 with the purchase of a vehicle with capacity of 5 tons in 2004-2005 was purchased 2 more car capacity of 20 tons in 2006, it was decided to engage not only in transportation, but transport activity. The rapid development of the company started in 2007, during 3 years the company has taken a leading position in the market of forwarding services Dnepropetrovsk. At the moment, the company employs 20 managers forwarding activities they are true professionals with solid experience.
We there are two separate units for transportation of oversized cargo and dangerous goods. The company is primarily focused on transportation in international guidelines are Germany, Poland, Czech Republic, Belgium, Italy, Spain, France, The Netherlands. Since 2010, we have significantly expanded the range of our transportation – Kazakhstan, Turkey, Georgia, Armenia, Uzbekistan. I would also like to note we have made over-sized transport company carries out monthly at least 15 shipments of this kind. At present you will find companies in freight forwarding services in Ukraine, which is also developing dynamically, had such a young and progressive team, constantly improve themselves and offer a level of service to its customers.
What do you think the market for freight forwarding services to date, and the place of your company among the likes?
– The situation in the market of forwarding services remains extremely difficult. The market has a large number of small companies, which often operate incompetent people for such companies to fulfill their commitments to the customer transportation common, and for them is a common practice significantly delay or do not make the final payment to the carrier. Many clients have formed the view that the direct carrier to work more effectively and profitably than forwarding company. But of course this is not always the case, as evidenced by the more than 300 regular customers of our company. Company “Neolit LogisticsDNEPR” is a leader among similar companies in Dnipropetrovsk and is in the top 10 freight forwarding companies in Ukraine.
What advantages does your company in front of a number of other similar companies?
– Already “Neolit LogisticsDNEPR” , is ready to offer its clients a European level of service in transport by Ukrainian prices. We are always focused on the needs of our customers! We will never allow ourselves to not provide transportation to the client after a signed application or does not compensate for the losses associated with the late delivery of the goods. We do not allow, delay payment or not fair to do business with our partner carriers. We can serve our customers with integrated, for example, the challenge is to deliver the goods from Milan to Dnepropetrovsk with its subsequent storage. We can provide for transportation, zatomozhit cargo in Italy, to prepare all the documents for the border, rastomozhit cargo in Dnipropetrovsk, to deliver it to the warehouse and ensure warehouse storage.
Who are your major customers?
– At the moment the number of regular customers, the company of about 300, some of the companies using our services for over 5 years. Among the major clients of the company can identify the following: Corporation Biosphere, Dnepropetrovsk factory Intrekorn, Dnepropetrovsk LOCOMOTIVE repair plant, the company Agrotech, Alef Corporation, a trading house Polymers Ukraine, Bohdan Motors, Kherson Machine-Building Plant, the company DomusFrigus, BAT PBC Slavutich, JSC Evrometall, NPF Dneprotehservis the Georgian Black Sea oil terminal, Taraz Metallurgical Plant (Kazakhstan), Retal Industries Ltd (Moscow), BEV Gmbh (Germany).
What goods do you not carry and why?
– At the moment, the only area in which we have not covered the transportation of containers. This is due more to do with corruption, mainly in the market of container transportation company operating in Odessa, strangers were not allowed there. And any load, which theoretically can be transferred by road transport is included in our range of transported goods (palletizing, bulk, bulk, dangerous, oversized cargo).
Company ” Neolit LogisticsDnepr “has a fleet of vehicles or rent?
– To date, the company has its own fleet of 15 vehicles DAF and MAN carrying capacity of 10-20 tons and a useful volume of 56 m3 to 118 m3, and 3 trailers for transportation of oversized cargo carrying capacity up to 60 t
All at our disposal more than 500 cars of all types, all capacities. All cars that we provide our clients work with us under long-term contractual relationships. Monthly “Neolit LogisticsDNEPR” updates and supplements its own car park.
How your company is attracting new customers and keeping the old?
-The customer base we already have very extensive, new clients come to us from referrals from our existing clients. This is the best, in our opinion, a way to attract new customers. For example, a company that exports a plastic bottle of Ukraine in Georgia and our client encourages its partners to work with us in the field of transport services, and we transport their finished products back to the Ukraine. So we are able to wrap around the routes and eliminate idling vehicle mileage and thus offer our customers the best value service. For our regular customers we offer different loyalty programs – a delay in payment, discounts for large volumes of traffic, a significant price reduction in the delivery of goods in the same direction or in the delivery of modular cargoes. Worth noting that over the past four years, despite the crisis the company did not lose a single strategically important client, but only to increase their number more than doubled.
What problems You often come across in the course of your work?
– The main problem faced by our company is customer late payment for services rendered. For Ukrainian companies is absolutely normal practice to delay payment for services for a week or two, or in the worst case does not pay for the operation of the services. With residents we do not experience such problems.
your company in the market of forwarding services for 8 years, name the most successful in your opinion implemented project?
– In 2010, the company had sent equipment 15-gauge trains from Dnepropetrovsk to Poti (Georgia) for an oil terminal in the Black Sea. In 2011, the turbine was moved from Dnepropetrovsk to Kostanay (Kazakhstan) weighing more than 80 tonnes and a width of 4m.
How do you plan to develop further?
– The company plans to 2015 task to raise its fleet to 50 units. Also planned to build its own warehouses in Dnepropetrovsk and Kharkov. Opening branches Expeditionary Unit office in Kyiv and Kharkov in 2012. The main challenge for the future, we see it, is to offer our clients a full range of logistics services to the European class Ukrainian prices.
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